PCS VoIP

How franchises handle hurricane season?

Evaluation of business loss is important to avoid direct or indirect damage from Hurricane or anything else. If you are somewhere a flood zone is mapped, you might have a potential property loss and can shut the phones down for your franchise office. Hurricanes can ripple damage on a vast scale so it is better to have pre-hurricane preparation, especially for coastal businesses and franchises situated on the shore line. A priority list must be on the table to determine what functions to perform when there is hurricane alert.

Hurricanes not only damage your business operations, but it also interrupts your production or services that a business depends on which could be completely wiped out by a storm.

Backup Plan / Redundancy Strategy
Connection with every vendor is a must and to be sure that a business has a backup plan for continuous production in the case of a hurricane, there must be alternatives which are setup to automate so that your phones still work. A satellite office can be a good option to conduct business operations from there and compile a business kit to place it there for emergencies, letterhead, checks or important information like software product keys, and backups, etc. What if there was a way to backup your business without having a satellite location? PCS VoIP has a redundancy strategy in place that automatically switches your franchise phones to cell phones or another location when the system is down. (depending on your preference for where calls are routed to) When your electricity or internet is backup and running it automatically switches back that your phones are working and calls are routed like normal.

Employee’s issued
Think about them? Where will they go? What if the business is just rammed by the hurricane and there is no other alternative to work? What if the office becomes inoperable, will they work from home? Or do they have capable equipment? Make sure they have all that production equipment set up at home before a storm is going to overrun the seaside view. If you have a VoIP system that can be accessed from anywhere in the world then your team relocate and setup shop and continue the business while waiting for the repairs and property loss department to do their job. With a smart Voice over IP service you are able to continue business as usual temporarily displaced. This cuts losses significantly and overall stress for you during a tough time.

There is always a healthy conversation about the business aspects and operations so they will be happy and will offer their dedication during the destructive storm. One must go over storm preparations with their business from the Board members all the way down to each individual employee.