The Unified Communications as a Service, or UCaaS market is becoming more lucrative than ever. Just twenty years ago UCaaS was referred mostly to voice solutions and was only seen as a replacement for traditional phones. However, it has now transformed to include a host of business communication solutions, including phone, email, voice messaging, […]
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All PCS services typically use the G.711 codec for RTP. This is essentially an uncompressed voice codec, which utilizes 80Kbps of bandwidth in each direction (upstream and downstream) on a customer network during an active call. While there is always some small amount of SIP traffic on the network that will be exchanged back
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When you are on a call with a client, you might be taking notes to remember the details of the conversation. But sometimes, note taking becomes a distraction in itself. That’s where business VoIP call recording comes in. This technology allows you to reliably record both sides of a telephone conversation. VoIP call
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Myth #1: You will have to get a new phone You can use any phone you already own or purchase a new one if you want to. VoIP desk phones are connected to the internet via an Ethernet cable. Power over Ethernet empowers workers to be more mobile. A VoIP system is also available through
Now there’s a better way to keep employees connected, productive and engaged; PCS VoIP delivers highly secure and reliable all-in-one voice, video, messaging and collaboration, all easily accessible with the downloadable Mobile app or via the browser and laptop. Leverage the power of your business phone through your mobile phone – anywhere, anytime. By using
CoreNexa Mobile App Read More »
After the Telecommunications Act of 1996, Incumbent Local Exchange Carriers (ILEC) is what the telephone monopoly companies became after deregulation. Prior to this, monopoly companies were the sole providers of phone service, and they owned and controlled the Public Switched Telephone Network infrastructure throughout the US. Afterwards, they were divided into regional companies (ILECs) and
ILEC, ISP, and ITSP, What It Is And What It Means Read More »
Conferencing Tools VoIP business phones now include features that allow businesses to conduct audio or video conferencing. These tools are vital to companies that find themselves operating remotely. Even as some workers return to the office, many businesses are continuing with a hybrid function. Conferencing tools that allow you to communicate with team members
What are some of the most useful features of VoIP? Read More »
Packet switching is a method of sending information (data) over a network. Before being sent, the data is first divided into chunks (packets), which are sent individually across the network. When they reach the destination, they are reassembled back into the original block of information, and delivered to the user. Here is an analogy to
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