Author name: PCS VoIP

Virtual Auto Attendant The virtual auto attendant in a Voice over IP system is basically a pre-recorded message that is used to answer calls and brief them about the menu in order to direct them to the right place without taking an employees time to answer and transfer. It tells the callers about different options […]

Internal presentation: allows your business(es) to save money on labor by having one point of contact at your central location while presenting as call received to the location they contacted. Centralized customer support and order taking. Auto Attendant: offers the ease of answering frequently asked questions without being disrupted from your main lines of business.

Better Communication Voice over IP allows for a unified communication and lets you integrate different franchises of your business on a single system. It lets you integrate everything linked with your workers, partners and clients seamlessly. Whether it’s the chat, your important data or the web applications that you wish to integrate, you can do

If you are looking forward for a cost-effective method of connecting to your loved ones, friends, colleagues or even business clients, then VOIP provides you the most economical phone service via Internet. Voice over Internet Protocol (VoIP) is indeed a latest form of communication technology that is able to transmit all your calls over the

Olathe company embraces the future of voice communications When you pick up your phone, the technology behind your call may be the last thing on your mind. Most people don’t realize there’s an incredibly complex process allowing one voice to reach another. And as technology advances, those processes diversify. In Olathe, one national company is

If the 2010’s become known for anything, it may just be as the decade of the remote workforce. Even 10 years ago, remote workers were few and far between but as we march towards the close of Q1 2018, 63% of employers in the US have remote workers. Shortage of talent is a key driver

VoIP may sound highly complicated, but the principles behind VoIP are rather simple. VoIP stands for Voice Over Internet Protocol. According to the FCC, Voice over Internet Protocol is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. In the fast-paced world of a

Evaluation of business loss is important to avoid direct or indirect damage from Hurricane or anything else. If you are somewhere a flood zone is mapped, you might have a potential property loss and can shut the phones down for your franchise office. Hurricanes can ripple damage on a vast scale so it is better