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What are some of the most useful features of VoIP?
Conferencing Tools VoIP business phones now include features that allow businesses to conduct audio or video conferencing. These tools are vital to companies that find themselves operating remotely. Even as some workers return to the office, many businesses are continuing with a hybrid function. Conferencing tools that allow you to communicate with team members
What are some of the most useful features of VoIP? Read More »
Packet Switched Network
Packet switching is a method of sending information (data) over a network. Before being sent, the data is first divided into chunks (packets), which are sent individually across the network. When they reach the destination, they are reassembled back into the original block of information, and delivered to the user. Here is an analogy to
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New Software Upcoming For Some 911 Calls
The 911inform solution is the only notification and security management platform that bridges the gap of communication and situational awareness between first responders and on-site personnel of an organization. Identifying the current gaps of legacy E911 communication infrastructure, 911inform provides new innovative NG911 tools to effectively manage and solve emergencies in record-breaking response
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Is Hosted PBX as feature-rich as traditional PBX systems?
Yes, our cloud-based phone systems include features most organizations couldn’t afford with their existing phone system. You now have the ability to manage these great features via our easy-to-use browser-based interface, with no expertise needed. You’ll be able to access carrier-class scalability, and API-extensible apps such as Salesforce.com or Outlook, providing you with a simple
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Does your company phone have a busy signal in this day and age?
Have you ever wondered what makes VoIP so desirable? VoIP calls are cheaper than traditional landline calls, and you can use multiple numbers via PCS VoIP’s phone service. PCS VoIP lets you have multiple phone numbers so that your customers have multiple call paths while trying to reach your company. If your company
Does your company phone have a busy signal in this day and age? Read More »
Is Working From Home The Best Option?
Working from home used to be a luxury only tech companies or more advanced businesses could offer to their staff. After the Covid-19 Pandemic began, most businesses were able to shift to a remote, or work from home schedule. Some businesses were able to make the change permanent, while others will
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Features of SMS with PCS VoIP
As businesses and their customers become increasingly mobile & on-the-go, it’s essential to have tools that make it easy to stay connected, productive & engaged. With PCS VoIP SMS, text messages can be sent, received and stored right from the browser client and mobile app — all from a business phone number that protects
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What does VoIP mean anyway?
VoIP has completely transformed the ways in which we stay in touch with one another. Gone are the days where you had to find a pay phone or purchase a calling card in order to make a phone call. Nowadays, VoIP providers enable people to simply dial their loved ones no matter where they
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Call Center Benefits Are On The Rise
The call center industry has historically been plagued by high employee turnover rates. Some companies seemed to overcome those rates in years prior to the pandemic, which sent those numbers tanking all over again. Now, many call center employees are working in isolated areas and dealing with customers who are becoming more demanding. As
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